Privacy and Cookie Policy

Effective Date: 06/05/2025

1. Introduction

At Elsworth at the Mill, we are committed to protecting your privacy and handling your personal data with care and transparency. This Privacy and Cookie Policy explains how we collect, use, and safeguard your information when you visit our website, https://elsworthatthemill.co.uk.

By using our website, you agree to the practices described in this policy.
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2. What Information We Collect

We may collect and process the following types of data:
• Personal Information you voluntarily provide (e.g., name, email address, phone number) via contact forms, booking inquiries, or newsletter sign-ups.
• Usage Data including IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking Technologies to enhance your browsing experience and analyse site traffic.
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3. How We Use Your Information

We use your data to:
• Respond to inquiries and provide customer support.
• Process and manage event bookings or requests.
• Improve our website and tailor user experience.
• Send you updates or marketing communications (only if you’ve opted in).
We will never sell or rent your personal data to third parties.
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4. Cookies

Cookies are small text files stored on your device to help the website function and provide analytics. We use:
• Essential Cookies – Needed for basic website functionality.
• Performance Cookies – To understand how visitors use our website (e.g., via Google Analytics).
• Functionality Cookies – To remember your preferences.
You can manage or disable cookies through your browser settings at any time.
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5. Third-Party Services

We may use trusted third-party tools (like Google Analytics or booking platforms) which process data in accordance with their own privacy policies. We ensure they comply with data protection standards.
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6. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or to comply with legal, accounting, or reporting obligations.
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7. Your Rights
Under UK GDPR, you have the right to:
• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Withdraw consent (for marketing, for example).
To exercise your rights, please contact us at: elsworthatthemill@gmail.com
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8. Contact Us

If you have questions about this policy or how we handle your data, please contact:
📧 elsworthatthemill@gmail.com
🌐 https://elsworthatthemill.co.uk